Dr. Michele A. L. Villagran is an accomplished educator, innovative speaker, entrepreneur, consultant, cultural intelligence and diversity & inclusion expert with over 25 years of experience in the public and private sectors. Dr. Villagran is an assistant profession with San José State University School of Information where her research focuses on diversity and social justice in library and information science and cultural intelligence phenomena within libraries. She also serves as CEO of CulturalCo, LLC consulting in areas of cultural competency, diversity & inclusion, conflict resolution, and emotional intelligence. She earned her Doctorate of Education in Organizational Leadership, her Masters of Dispute Resolution and Certificate of Dispute Resolution from Pepperdine University. At the University of North Texas, Dr. Villagran completed her M.L.S. degree in Legal Informatics and her M.B.A. in Strategic Management.